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This store has earned the following certifications.
When you first receive the luggage, the original combination is 0-0-0. To set a new code, switch the Reset Button in the latch from "OFF" to "SET". Then, turn the Dials to your desired combination (e.g., 8-8-8). Finally, switch the Reset Button to "OFF", and you can now open the lock with the new combination.
The handle of the luggage may feel slightly shaky due to the principles of thermal expansion and contraction, as well as the lateral forces acting on it. This slight degree of handle movement is intentional to ensure long-term usage. If the handle is too tight, it may become unusable and even cause damage.
If you encounter any issues with the product or servicing, LUGGEX claims to keep the luggage in repair for 3 years. Please reach out to the Amazon email associated with your order, and the related team will respond within 12 hours.
The package does not include a key, as the lock is designed for the customs exam only. It's a standard TSA lock, and only the customs authorities have the key to open it.
LUGGEX offers a range of luggage options to cater to different travel styles:
Customer reviews showcase the quality and performance of LUGGEX's luggage, with ratings ranging from 4.1 to 4.6 out of 5 stars. The luggage is available in a variety of sizes, materials, and colors to suit different preferences and travel needs.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | 15 x 21.7 x 9.6 inches | ||||
item_weight | 4 Pounds | ||||
department | Unisex Adult | ||||
manufacturer | LuggeX Luggage | ||||
country_of_origin | China | ||||
item_model_number | 8010-GBK20 | ||||
customer_reviews |
| ||||
best_sellers_rank | #25,804 in Clothing, Shoes & Jewelry (See Top 100 in Clothing, Shoes & Jewelry) #41 in Carry-On Luggage | ||||
capacity | 36 Liters | ||||
capacity_total | 36 Liters |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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